Counselling and Psychotherapy service

This service is for individuals over the age of 18. There is no set number of sessions and the aim is to facilitate the client work and your goals in as brief a time as is appropriate. Some goals may be short term and some may be long term. Whatever the goals for counselling, they will be set by the clients according to what they want to work on. The therapist may make suggestions on how to reach that goal but you decide where you want to go.

Risks and benefits of counselling

Counselling is a very personal experience, and is different for everyone. It can bring up unpleasant memories and/or emotions to the surface. There is no guarantee that this counselling service will work for you. Clients can sometimes make improvements and slide backwards, and for some progress may be slow. Counselling requires a very active effort on your part. In order to be most successful, you will have to work on things we discuss outside of the sessions.

There are also many benefits to counselling. It can help you to develop coping skills, make behavioural changes, reduce symptoms of mental health disorders, improve the quality of your life, learn to manage anxiety and depression, etc.

Appointments

Appointments are 50 minutes long, once per week, at an agreed upon time; however, some sessions may be more or less frequent as needed. Payment is due at the end of each session, and can paid to the therapist directly. You are responsible for coming to your session on time; if you are late, your appointment will still need to end on the agreed upon time, as it is not fair to the clients following you if the time goes over.

It is important that the client respect the therapist’s time as well. Clients wishing to cancel or change an appointment must give the therapist 24-hour notice. In most cases, the therapist will be able to accommodate another client if such notice is given. If a client no-shows or cancels at the last minute or without providing 24-hour notice,  so that the slot may not be taken by someone else who is waiting for therapeutic care, a fee of 50% will be incurred, payable by the next session.

Confidentiality

Everything discussed in your session is completely private and confidential; however, there are some limitations to confidentiality to which you need to be aware. In accordance with the Code of Ethics of the Psychological Society of Ireland, there are certain areas in which complete confidentiality cannot be guaranteed for both legal and ethical reasons:

  1. when information given by the client indicates that minors (under 18) may currently be at risk and…
  2. when there is an indication that the client may pose a threat to themselves or others.

If you wish to have any of your information released (i.e. to your GP, psychiatrist, etc.), you will be required to sign a consent form before such information will be released.

Confidentiality and technology

Some clients may choose to use technology in their counselling sessions. This includes but is not limited to online counselling via Skype, telephone, email, text or chat. Due to the nature of online counselling, there is always the possibility that unauthorised persons may attempt to discover your personal information. Your therapist will take every precaution to safeguard your information but cannot guarantee that unauthorised access to electronic communications could not occur. Please be advised to take precautions with regard to authorised and unauthorised access to any technology used in counselling sessions. Be aware of any friends, family members, significant others or co-workers who may have access to your computer, phone or other technology used in your counselling sessions. Should a client have concerns about the safety of their email, your therapist can arrange to encrypt email communication with you.

Record Keeping

Your therapist may keep records of your counselling sessions and a treatment plan which includes goals for your therapy. These records are kept to ensure a direction to your sessions and continuity in service. They will not be shared except with respect to the limits to confidentiality discussed in the Confidentiality section. Should the client wish to have their records released, they are required to sign a release of information which specifies what information is to be released and to whom. Records will be kept for at least 7 years but may be kept for longer. Records will be kept either electronically on a USB flash drive or in a paper file and stored in a locked cabinet in the therapist’s office.

Professional Fees

You are responsible for paying at the time of your session unless prior arrangements have been made. Payments can be made by cash, bank transfer or credit card. If you wish to pay by credit card or bank transfer, please ask your therapist for more information. If you refuse to pay your debt, we reserve the right to use an attorney or collection agency to secure payment.

If you anticipate becoming involved in a court case, it is recommend that this is discussed fully before you waive your right to confidentiality. If your case requires our participation, you will be expected to pay for the professional time required and a deposit may be required.

Fee: €90 per 50 minute session (A reduced fee is available to clients who are unemployed or are students. Please contact us for more information regarding this).

Contacting your Therapist

Your therapist is often not immediately available by telephone. The phone is not answered when with clients or otherwise unavailable. At these times, you may leave a message on our confidential voicemail and your call will be returned as soon as possible. You may also send emails regarding therapy or scheduling. You should receive a response within 24 hours with the exception of weekends and bank holidays.